EventFest, Inc.
Purchasing Policy Statement


Our goal at EventFest is to make your purchasing experience easy, efficient and equitable, so we can get you on your way to the event as quickly as possible. The following purchase policies are designed to ensure your satisfaction and understanding of the purchase process on
www.GasparillaPirateFest.com.  If you have any questions about the information below, please contact us. This Purchase Policy is subject to, and incorporates by this reference, the terms of use. Each ticket that you purchase is a license to attend a particular event, and is subject to the additional terms set forth on that ticket.

Currency
All ticket prices for events that occur in the United States are stated in U.S. Dollars.


Payment Methods
www.GasparillaPirateFest.com accepts four methods of payment to accommodate your needs. We accept American Express, Visa, MasterCard, and Discover. 

Pricing and Availability
EventFest sells tickets for the Reserved Bleacher seating for the events which means EventFest does determine seating locations, with seats assigned and reserved on a first come, first serve basis.  Tickets are sold online and over the phone.  Tickets for the events may sell out quickly.

Order Confirmation
If you do not receive a confirmation order number (in the form of a confirmation email) after submitting payment information online, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm with EventFest’s Gasparilla Ticket Staff whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process.  EventFest will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation.  Please call 813-251-8844.  Please be patient as the call volume can be very high at this time of the year.

Handling Charges and Shipping Fees
Purchases are subject to a handling charge, per order, in the amount of $5.00 per ticket but not to exceed 6 tickets amounting to $30.00 total handling.  There is a handling charge of $1.50 per merchandise item.  As of January 12, 2013, the tickets will each go up $5 – Captain Jack’s Curse – for ordering tickets two weeks out from the events.  Shipping prices are an additional fee, with all orders shipped via UPS.

Amount of Tickets per Customer/Order
When purchasing tickets on
www.GasparillaExtravaganza.com or www.GasparillaPirateFest.com, you are NOT limited to a specified number of tickets for each event. 

Refunds and Exchanges
Before purchasing tickets, carefully review your event and area selection and comments placed in the comment box on the final page before checking out.  EventFest’s policy is absolutely no exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets. You agree that you will not attempt to evade, avoid, or circumvent those prohibitions in any manner with regard to tickets you purchased. Without limiting the generality of the foregoing, you will not contact EventFest to seek a refund or exchange from EventFest when EventFest’s policy is stated above, and you will not dispute or otherwise seek a “charge back” from the company whose credit card you used to purchase tickets from the site. Should you do so, EventFest may, in its sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such charge backs have been made, and may prohibit all persons in whose name the credit card accounts exist and any person who accesses any associated online account or credit card or who otherwise breaches this provision from using the site.


Billing Information Verification
Orders are processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. In these cases, EventFest’s Gasparilla Ticket Staff will attempt to contact you, using the information provided at the time of purchase. If EventFest is unable to reach you after its initial attempt, EventFest may cancel your order and may sell your tickets to another customer without further notice.

Pricing and Other Errors
If the amount you pay for a ticket is incorrect regardless of whether because of an error in a price posted on this website or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then: EventFest will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this website or other EventFest operated system.

Limitation of Liability
Beads and other objects may fly into the spectator area during the events. Despite spectator shielding, injury can occur. Stay alert at all times before, before, during, and after the parade. If struck, immediately ask a security or police for directions to radio for medical attention. You assume all risks incidental to the event(s) for which a ticket is issued, whether before, during or after parade or performance, and you waive any claims for personal injury or death against EventFest on behalf of yourself and any accompanying minor.

License; Ejection and Cancellation; No Redemption Value
Event Providers reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Event Provider rules. Breach of terms or rules will terminate your license to attend the event without refund. A ticket is a revocable license and admission may be refused upon refunding the ticket’s face amount. A ticket is not redeemable for cash.

Recording, Transmission and Exhibition
You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to EventFest and the Event Provider(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after parade or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.

You Are Subject to Search
You and your belongings may be searched on entry to the event or while at the event. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, controlled substances, coolers, bundles and containers.

 

Unlawful Re-Sale of Tickets; Commercial Purposes
Unlawful resale of tickets (or attempted resale) is grounds for seizure and cancellation without compensation. A ticket shall not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by the EventFest, provided that even if such consent is obtained, any use of EventFest’s trademarks and other intellectual property is subject to EventFest’s consent.

 


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