Eventfest, Inc.
Privacy Policy Statement

We want you to know that protecting your personal information is very important to us, and we respect your privacy. This Privacy Policy is meant to explain how we use and protect the personal information you share with us. This Policy applies to all users of www.GasparillaExtravaganza.com or www.GasparillaPirateFest.com or our services, and to any information provided to us.

By using our website, you are accepting the practices we describe here.

If you have any questions, please contact us at 813-251-8844.  Please be patient, as the call volume can be very high at certain times of the year.

Content

What information we collect
When you visit our website, you provide us with a couple types of information: personal information that identifies you (such as your name and email address). If you purchase ticket(s) or merchandise on our website, we will collect financial information from you (your credit card number and expiration date, billing address, etc.).

We protect your information
We know it is very important to protect the information you share with us. We take appropriate security measures to help safeguard this information from unauthorized access and disclosure. For example, only authorized employees are permitted to access your personal information, and they may do so only for limited reasons. We also encrypt credit card numbers and other sensitive information before it is sent from your computer to ours. We also use firewalls to help prevent unauthorized access to your personal information.

You should feel confident using our website. However, no system can be completely secure. Although we take very significant steps to secure your information, there is always a chance that your information will not always remain secure, and you should always take great care in handling and disclosing your personal information. For example, avoid sending personal information through insecure email. Please refer to the Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.

How we use your information
In general, we may use information that we collect about you in the following ways:

  • to process payment for purchases or sales you make;
  • to deliver the tickets, products and services you request;
  • to manage your account and provide you with customer service;
  • to communicate with you by e-mail, regular mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, our affiliated companies or other third parties;
  • to verify your eligibility and deliver prizes in connection with contests and sweepstakes;
  • to enforce our terms and conditions;
  • to protect against or identify fraudulent transactions;
  • to generally manage our business; and
  • to perform other functions, which we will describe to you at the time we collect the information.

When you provide personal information through our website, the information may be sent to servers located in the United States and other countries around the world.

Sharing your information
We won’t share your personal information with anyone except for the situations listed below or unless we specifically inform you and give you an opportunity to opt out of our sharing your personal information.

We may share your personal information with:

  • Authorized service providers. Our authorized service providers are companies that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analyses, supporting our website functionality, and supporting contests, sweepstakes, surveys and other features we offer. These service providers may have access to your personal information to the extent necessary to perform their functions, but we do not allow them to share or use any of your personal information for any other purpose.
  • EventFest affiliates. We may share information we collect, including personal information, with EventFest’s sponsors. Sharing information with our sponsors enables us to provide you with information about a variety of products and services that might interest you. All EventFest sponsors comply with applicable privacy and security laws and, at a minimum, in any commercial e-mail they send to you, will give you the opportunity to choose not to receive such e-mail messages in the future.
  • Business partners. When you make a purchase or participate in a promotion, we may share your personal information with the merchants offering the products, services, promotions, contests and/or sweepstakes. We won’t share your personal information with these businesses unless you choose to participate in their offer or program. When you choose to engage in a particular offer or program, you authorize us to share your email address and other information with the relevant merchant.
  • Direct mail partners. From time to time we may share our postal mailing list with selected providers of goods and services that may be of interest to you. If you prefer not to receive mailings from these providers, you can notify us at any time by emailing us at Office@EventFest.com.
  • Other Situations. We also may disclose your information:
    • In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
    • When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
    • In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

We may share your non-personal information in any of the above circumstances. Also, we may share aggregated non-personal information with third parties, including advisors, advertisers and investors, for general business analysis purposes. For example, we may provide our advertisers with the number of visitors to our website and the most popular features or services accessed. This information does not contain any personal information. It may be used to develop and deliver targeted advertising on our website and on websites of third parties.

Third-party websites
Third parties have their own privacy policies that govern their use of your information. There are a number of places on our website where you may click on a link to access other websites that don’t operate under this Privacy Policy. For example, if you click on an advertisement on our website, you may be taken to a website that we don’t control. These third-party websites may independently solicit and collect information, including personal information, from you. Importantly, these third parties will have their own privacy policies describing how they use and disclose your personal information. Those policies will govern the use, handling and disclosure of your personal information once you or we have shared it with those third parties. If you want to learn more about other entities’ privacy practices, please review the websites of those third parties. Privacy policies are typically located at the bottom of the webpage you are visiting.

If you have any questions about how a third party handles personal information, please contact that third party directly.

How you can access your information
You can update your personal information by contacting us by regular mail or email at:

EventFest, Inc.
c/o Ticket Operations
1200 West Cass Street Suite 110  Tampa, FL 33606
Office@EventFest.com

Please note that if we have already provided information about you to third parties (for example, if we’ve already sent your information to an event provider), or if you’ve given information to a third party (for example, by clicking on a website link taking you to a third party’s website, and you provided your contact information to that third party), retention of that information will be subject to those third parties’ policies. If you receive an unwanted email from a third party, you’ll have to opt-out from receiving further emails from that party itself.

Your choices about your personal information
You can choose not to provide us with certain information. However, that may result in your not being able to use certain features of our website because such information may be required in order to use those features. For example, in order to purchase tickets, your personal information will be required.

Visiting our website from outside the United States
This Privacy Policy covers the collection of information on our website from U.S. residents. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

U.S. data protection and other laws may not be as comprehensive as those in your country. Please be assured that we take steps to ensure that your privacy is protected.

Changes to this Privacy Policy
We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending an e-mail to the e-mail address you most recently provided us in your account, and/or by prominently posting notice of the changes on our website. We recommend that you check our website from time to time to remain updated as to any changes in our privacy or other policies.

How to contact us
If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties, please contact us by e-mail or regular mail at the following address:

EventFest, Inc.

Attn: Ticket Operations
1200 W. Cass Street Suite 110
Tampa, FL   33606
Office@EventFest.com

Your California Privacy Rights
If you are a California resident, you have the right to request information about how we share certain categories of personal information with third parties. California law gives you the right to send us a request at a designated address to receive the following information:

1.             the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year;

2.             the names and addresses of the third parties that received that information; and

3.             if the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.

We may provide this information in a standard format that is not specific to you. The designated email address for these requests is Office@EventFest.com.

Thank you for your support of Tampa’s historic Gasparilla celebration!

 


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