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Eventfest, Inc.
Privacy Policy Statement
We want you to know that protecting your personal information is
very important to us, and we respect your privacy. This Privacy
Policy is meant to explain how we use and protect the personal
information you share with us. This Policy applies to all users of
www.GasparillaExtravaganza.com
or
www.GasparillaPirateFest.com
or our services, and to any information provided to us.
By using our website, you are accepting the practices we describe
here.
If you have any questions, please contact us at 813-251-8844.
Please be patient, as the call volume can be very high at certain
times of the year.
Content
What information we collect
When you visit our website, you provide us with a couple types of
information: personal information that identifies you (such as your
name and email address). If you purchase ticket(s) or merchandise on
our website, we will collect financial information from you (your
credit card number and expiration date, billing address, etc.).
We protect your information
We know it is very important to protect the information you share
with us. We take appropriate security measures to help safeguard
this information from unauthorized access and disclosure. For
example, only authorized employees are permitted to access your
personal information, and they may do so only for limited reasons.
We also encrypt credit card numbers and other sensitive information
before it is sent from your computer to ours. We also use firewalls
to help prevent unauthorized access to your personal information.
You should feel confident using our website. However, no system can
be completely secure. Although we take very significant steps to
secure your information, there is always a chance that your
information will not always remain secure, and you should always
take great care in handling and disclosing your personal
information. For example, avoid sending personal information through
insecure email. Please refer to the Federal Trade Commission’s
website at
http://www.ftc.gov/bcp/menus/consumer/data.shtm
for information about how to protect yourself against identity
theft.
How we use your information
In general, we may use information that we collect about you in the
following ways:
-
to process
payment for purchases or sales you make;
-
to deliver
the tickets, products and services you request;
-
to manage
your account and provide you with customer service;
-
to
communicate with you by e-mail, regular mail, telephone and/or
mobile devices about products or services that may be of
interest to you either from us, our affiliated companies or
other third parties;
-
to verify
your eligibility and deliver prizes in connection with contests
and sweepstakes;
-
to enforce
our terms and conditions;
-
to protect
against or identify fraudulent transactions;
-
to
generally manage our business; and
-
to perform
other functions, which we will describe to you at the time we
collect the information.
When you provide personal information through our website, the
information may be sent to servers located in the United States and
other countries around the world.
Sharing your information
We won’t share your personal information with anyone except for the
situations listed below or unless we specifically inform you and
give you an opportunity to opt out of our sharing your personal
information.
We may share your personal information with:
-
Authorized service providers.
Our authorized service providers are companies that perform
certain services on our behalf. These services may include
fulfilling orders, processing credit card payments, delivering
packages, providing customer service and marketing assistance,
performing business and sales analyses, supporting our website
functionality, and supporting contests, sweepstakes, surveys and
other features we offer. These service providers may have access
to your personal information to the extent necessary to perform
their functions, but we do not allow them to share or use any of
your personal information for any other purpose.
-
EventFest affiliates.
We may share information we collect, including personal
information, with EventFest’s sponsors. Sharing information with
our sponsors enables us to provide you with information about a
variety of products and services that might interest you. All
EventFest sponsors comply with applicable privacy and security
laws and, at a minimum, in any commercial e-mail they send to
you, will give you the opportunity to choose not to receive such
e-mail messages in the future.
-
Business partners.
When you
make a purchase or participate in a promotion, we may share your
personal information with the merchants offering the products,
services, promotions, contests and/or sweepstakes. We won’t
share your personal information with these businesses unless you
choose to participate in their offer or program. When you choose
to engage in a particular offer or program, you authorize us to
share your email address and other information with the relevant
merchant.
-
Direct
mail partners.
From time to time we may share our postal mailing list with
selected providers of goods and services that may be of interest
to you. If you prefer not to receive mailings from these
providers, you can notify us at any time by emailing us at
Office@EventFest.com.
-
Other
Situations.
We also may disclose your information:
-
In
response to a subpoena or similar investigative demand, a
court order, or a request for cooperation from a law
enforcement or other government agency; to establish or
exercise our legal rights; to defend against legal claims;
or as otherwise required by law. In such cases, we may raise
or waive any legal objection or right available to us.
-
When
we believe disclosure is appropriate in connection with
efforts to investigate, prevent, or take other action
regarding illegal activity, suspected fraud or other
wrongdoing; to protect and defend the rights, property or
safety of our company, our users, our employees, or others;
to comply with applicable law or cooperate with law
enforcement; or to enforce our website terms and conditions
or other agreements or policies.
-
In
connection with a substantial corporate transaction, such as
the sale of our business, a divestiture, merger,
consolidation, or asset sale, or in the unlikely event of
bankruptcy.
We may share your non-personal information in any of the above
circumstances. Also, we may share aggregated non-personal
information with third parties, including advisors, advertisers and
investors, for general business analysis purposes. For example, we
may provide our advertisers with the number of visitors to our
website and the most popular features or services accessed. This
information does not contain any personal information. It may be
used to develop and deliver targeted advertising on our website and
on websites of third parties.
Third-party websites
Third parties have their own privacy policies that govern their
use of your information. There are a number of places on our
website where you may click on a link to access other websites that
don’t operate under this Privacy Policy. For example, if you click
on an advertisement on our website, you may be taken to a website
that we don’t control. These third-party websites may independently
solicit and collect information, including personal information,
from you. Importantly, these third parties will have their own
privacy policies describing how they use and disclose your personal
information. Those policies will govern the use, handling and
disclosure of your personal information once you or we have shared
it with those third parties. If you want to learn more about other
entities’ privacy practices, please review the websites of those
third parties. Privacy policies are typically located at the bottom
of the webpage you are visiting.
If you have any questions about how a third party handles personal
information, please contact that third party directly.
How you can access your information
You can update your personal information by contacting us by regular
mail or email at:
EventFest, Inc.
c/o Ticket Operations
1200 West Cass Street Suite 110 Tampa, FL 33606
Office@EventFest.com
Please note that if we have already provided information about you
to third parties (for example, if we’ve already sent your
information to an event provider), or if you’ve given information to
a third party (for example, by clicking on a website link taking you
to a third party’s website, and you provided your contact
information to that third party), retention of that information will
be subject to those third parties’ policies. If you receive an
unwanted email from a third party, you’ll have to opt-out from
receiving further emails from that party itself.
Your choices about your personal information
You can choose not to provide us with certain information. However,
that may result in your not being able to use certain features of
our website because such information may be required in order to use
those features. For example, in order to purchase tickets, your
personal information will be required.
Visiting our website from outside the United
States
This Privacy Policy covers the collection of information on our
website from U.S. residents. If you are visiting our website from
outside the United States, please be aware that your information may
be transferred to, stored, and processed in the United States where
our servers are located.
U.S. data protection and other laws may not be as comprehensive as
those in your country. Please be assured that we take steps to
ensure that your privacy is protected.
Changes to this Privacy Policy
We will occasionally update this Privacy Policy to reflect changes
in our practices and services. When we post changes to this Privacy
Policy, we will revise the “last updated” date at the top of this
Privacy Policy. If we make any material changes in the way we
collect, use, and/or share your personal information, we will notify
you by sending an e-mail to the e-mail address you most recently
provided us in your account, and/or by prominently posting notice of
the changes on our website. We recommend that you check our website
from time to time to remain updated as to any changes in our privacy
or other policies.
How to contact us
If you have any questions about this Privacy Policy or our
information-handling practices, or if you would like to request
information about our disclosure of personal information to third
parties, please contact us by e-mail or regular mail at the
following address:
EventFest, Inc.
Attn: Ticket Operations
1200 W. Cass Street Suite 110
Tampa, FL 33606
Office@EventFest.com
Your California Privacy Rights
If you are a California resident, you have the right to request
information about how we share certain categories of personal
information with third parties. California law gives you the right
to send us a request at a designated address to receive the
following information:
1.
the categories of information we disclosed to third parties for
their direct marketing purposes during the preceding calendar year;
2.
the names and addresses of the third parties that received that
information; and
3.
if the nature of the third party’s business cannot be determined
from their name, examples of the products or services marketed.
We may provide this information in a standard format that is not
specific to you. The designated email address for these requests is
Office@EventFest.com.
Thank you for your support of Tampa’s historic Gasparilla
celebration! |
